Potentially deal breaking 2024 Mitsubishi  Triton feature fixed! New software fix for popular dual-cab ute rival to the Toyota HiLux and Ford Ranger, as many brands look twice at active safety equipment in the wake of negative feedback

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2024 Mitsubishi Triton
Tom White
Deputy News Editor
22 Jul 2024
3 min read

Mitsubishi is the latest brand to offer a software fix for potentially dealbreaking active safety features as more brands look twice at certain intrusive features in the wake of media and customer feedback.

In the case of the Triton, Mitsubishi will be offering a software update to adjust the driver monitoring system (DMS) “reducing operational sensitivity to certain natural movements. The minimum speed threshold has also been raised.”

Since the launch of the new-generation Triton in March, the new Triton’s DMS system was universally panned by the media (and apparently customers and dealers) as being far too sensitive.

In a statement, Mitsubishi Australia’s CEO, Shaun Westcott said: “In collating that feedback, we have leveraged our core market relationship with Mitsubishi Motors Corporation to identify areas of potential future improvement that we believe can maximise our customers ownership experience."

“The updated Driver Monitoring System software is evidence of our agility to respond quickly to stakeholder feedback.

Mitsubishi Triton
Mitsubishi Triton

“The calibration of DMS requires a fine balance, ensuring adherence to what are strict ANCAP safety protocols while not overly impacting the user experience.

“We’re confident the updated software further enhances the drive, while remaining five-star ANCAP safe,” he said.

Mitsubishi Triton
Mitsubishi Triton

The new DMS calibration will be immediately available on every new Triton sold, and for existing owners, their trucks will receive a software update at the next service. The brand added that servicing dealers can also update the software outside the regular service schedule on customer request.

Mitsubishi is not the only brand to push significant software tweaks for active safety systems in recent times. Chery rolled out a significant slew of software tweaks for its Omoda 5 small SUV, particularly for its notably intrusive lane keep assist feature post-launch.

Mazda CX-60
Mazda CX-60

Hyundai also recently issued a software tweak in its new 2025 Tucson mid-size SUV, allowing drivers to easily switch off the audible alert for the car’s traffic sign recognition, which has consistently drawn criticism, by holding the mute button on the steering wheel. This feature will be rolled out as a software update for other Hyundai and Kia models that use the same feature.

Mazda also issued significant upgrades for its CX-60 range, not just consisting of a new software flash for its fiddly hybrid transmission, but even new rear suspension hardware. The new upmarket model received significant criticism of these features during and after its mid-2023 launch.

Chery Omoda 5
Chery Omoda 5

No doubt these latest cases of successfully and quickly responding to media and customer feedback will put pressure on other automakers with notable software issues, like GWM that has frequently drawn criticism for lane keep and driver monitoring systems in its latest round of products.

Some more software-dependent vehicles, which have robust always-online capabilities like Teslas, Volvos, Polestars and others frequently issue active safety, user experience and even driving system tweaks via over-the-air updates, just like a smartphone.

Tom White
Deputy News Editor
Despite studying ancient history and law at university, it makes sense Tom ended up writing about cars, as he spent the majority of his waking hours finding ways to drive as many as possible. His fascination with automobiles was also accompanied by an affinity for technology growing up, and he is just as comfortable tinkering with gadgets as he is behind the wheel. His time at CarsGuide has given him a nose for industry news and developments at the forefront of car technology.
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